I. Understand the problem
The Cynefin Framework
The idea behind using the Cynefin framework is that it helps categorize the type of problem you are dealing with to better understand it and therefore manage it.
The matrix provides five domains to identify a problem:
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Obvious
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Complicated
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Complex
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Chaotic
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Unknown (the problem doesn't fall into a specific domain)
Right-Side Quadrants
The two right-side quadrants are considered ordered/predictable because the relationship between cause and effect is known or can be discovered.
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Left-side quadrants
The two left-side quadrants are considered unordered/unpredictable because the relationship between cause and effect is not known or can’t be discovered.
Obvious Domain
The situation is stable, there are rules in place and the relationship between cause and effect is clear and repeatable.
This is the world of “best practice.” These problems have been frequently encountered before and therefore are easy to identify and resolve.
Approach for solving these problems:
Sense - Identify the facts about the problem
Categorize - Categorize the problem based on the facts
Respond - Respond based on established best practices for that problem
Complicated Domain
The relationship between cause and effect requires analysis or expertise. There is a range of right answers.
This is the world of “good practice.” These problems have been encountered before, but they require a special skill set or time to analyze to resolve.
Approach for solving these problems:
Sense - Identify the facts about the problem
Analyze - Analyze the various aspects of the problem
Respond - Respond by performing the appropriate good operating practice
Complex Domain
The relationship between cause and effect can only be deduced in retrospect.
This is the world of “emergent practice.” These problems oftentimes have never been encountered or not in their current form. As a result, the solution emerges as progress is made.
Approach for solving these problems:
Probe - Try out different experiments to gather more knowledge
Sense - Gather knowledge based on the results of the experiments
Respond - Adjust the experiments based on the knowledge gained previously
Chaotic Domain
The relationship between cause and effect is unclear, even in retrospect. It’s also possible there is no relationship.
This is the world of “novel practice” (new or interesting). These problems are crises or emergency situations. They require finding stability.
Approach for solving these problems:
Act - Act to establish order
Sense - Sense where stability lies
Respond - Turn the problem into a Complex problem
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II. Select the Project Management methodology
Uniqueness of the projects
The key lies in understanding that no single approach is a one-size-fits-all solution. Each project has its unique set of challenges and requirements.
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Let's try it differently and learn from our mistakes (cfr. Infographic)
Step 1: Establish Trust & Stability
Begin by acknowledging and valuing the current methodologies employed by the team during the project. This demonstrates an appreciation for the efforts and enhancements they have already implemented in their approach. Continue by implementing improvement ideas brought up by the team members.
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Step 2 : Scoring Model
By introducing a scoring model, you can make more informed decisions about the most suitable project management methodology for your specific projects. The methodology with the highest total score is theoretically the best fit for the project.
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Step 3 : Adapt to the context
Numerous internal and external variables often render a strict adherence to the methodology, as outlined in the manual, impractical. This necessitates the application of creativity, drawing upon a foundation of established best practices, accumulated experiences, in-depth knowledge, and insights from communities of practice. It is essential to tailor the methodology to devise the most efficient and effective strategy, aiming to deliver maximal value and achieve customer satisfaction.
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Step 4 : Create self-organising teams
Creating self-organizing teams is about striking the right balance between providing direction and allowing autonomy. It requires building a team culture based on trust, respect, and collaboration. Leaders play a crucial role in setting the environment for self-organization, guiding teams with a light touch, and ensuring that teams have the skills, resources, and authority they need to manage their own work effectively.
